Return, Exchange & Cancellation Policy

Hassle-Free Guarantee

All About Flip Flops is 100% committed to your satisfaction! If an item does not meet your expectations, we would be happy to exchange or refund. We invite you to try any of our products but realize that sometimes, products just don’t work out. If your purchase doesn’t work out the way you hoped, simply contact us for a hassle free return or exchange.

Order Cancellations

If you wish to cancel an order, please contact us within 6 hours of the order being placed to ensure it can be cancelled before shipping. To initiate a return, exchange, or cancellation, please contact us here.

Return Policy

If you purchased an item directly from allaboutflipflops.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer’s expense. Returned items must be in perfect, un-used condition. To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee a refund.

Exchanges

If you purchased an item directly from allaboutflipflops.com and would like to exchange it within 60 days, we can make the exchange free of charge. Return shipping costs for the exchange are at the customer’s expense. Items for exchange must be returned in perfect, un-used condition. To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange.

Gift Exchanges

If you received an item from allaboutflipflops.com as a gift we accept exchanges and returns; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer’s expense. Items for exchange or return must be returned in perfect, un-used condition.To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange or store credit.